Program Manager: Carolyn Green       Project Support Officer: Monica Strasser

Visiting Pharmacist: Saloni Shah

Canning Division of General Practice has an HMR team which provides support, advice, education and information to pharmacists, GPs and consumers about Home Medicines Reviews.

Our HMR team is committed to provide information and support:

  • For implementation of medication management reviews (also known as home medicines reviews)
  • To increase effective communication processes between Community Pharmacies and GPs
  • To assist pharmacists, medical practitioners and other health professionals to identify patients who would most benefit from the service, including the development of processes to support medication management reviews following discharge from hospital
  • To organize multi-disciplinary educational events which address, but are not limited to, HMR framework and process
    • We hold HMR Case Study Evenings that focus on various Chronic Diseases. In these evening GPs and Pharmacists participate in an interactive presentation featuring clinical updates, interview and report writing.
Please contact Monica Strasser for more information or to book an HMR visit with out HMR Facilitator:

Monica Strasser
Phone: (08) 9458 0546
Fax: (08) 9458 8733
Email: monica.strasser@canningdivision.com.au




The HMR (also known as DMMR - Domiciliary Medication Management Review) is a consumer-focused, structured and collaborative health care service provided in the community setting, to optimise quality use of medicines and consumer understanding. It involves the consumer, their general practitioner, their pharmacy, and other relevant members of the health care team.


HMR process

  1. Identify patient - this can be done by GP or other person
  2. GP must see patient - either during normal consultation or at another time
  3. Generate referral
  4. Send referral to patient's preferred community pharmacy - preferably give to patient to take to pharmacy
  5. Pharmacy is responsible to arrange an Accredited Pharmacists to perform the MMR

    GPs & Pharmacists: For an updated list of accredited pharmacists in the Canning Division, please click here


  6. Accredited Pharmacist completes HMR visit and provides GP with written report
  7. GP sees patient and together, using pharmacist report, they develop and agree to a medication management plan
  8. Copy of plan given to patient and pharmacy
  9. Claim item 900
How do you identify patients who need HMRs



According to the Commonwealth Department of Health and Aged Care, below are some common risk factors known to predispose people to medication-related problems and these people are eligible to receive an HMR.

This list is just a guideline as there may be other reasons why a patient may need an HMR:

  • Currently taking 5 or more regular medications
  • Taking more than 12 doses of medication per day
  • Significant changes in medication treatment regimen during the last 3 months
  • Medication with a narrow therapeutic index and/or requireing therapeutic monitoring
  • Symptoms suggestive of an adverse drug reaction
  • Sub-optimal response to treatment with medicines
  • Suspected non-compliance or inability to manage medication-related therapeutic devices
  • Literacy or language difficulties, dexterity problems, impaired sight, confusion / dementia or other cognitive difficulties
  • Attending a number of different doctors, both general practitioners and specialists
  • Recent discharge from a facility/hospital (in the last 4 weeks)

For more information on the HMR program or to download the HMR referral forms, please visit their website at: www.guild.org.au/mmr/


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